IDC: New Zealand Businesses Head to the Cloud

Courtesy of IDC – 18 May 2015

Off premises IT services (e.g. hosted applications and infrastructure) in New Zealand are forecast to grow 7–9% each year until 2019, based on this year’s NZ IT Services Market Analysis and Forecast report from IDC. The big winner will be cloud-based services, which will grow at a staggering 15–27% compound annual growth rate (CAGR) until 2019.

“New Zealand organisations are committed to shifting their IT needs off premises and into the cloud. There is a strong appetite for services that drive cloud and cloud integration, as well as investments in a strong network to enable these solutions” says Donnie Krassiyenko, IT Services Market Analyst for IDC. “At a business level, it is all about mobile applications transforming the way in which business connect to its customers via its staff and ongoing digital engagement”.

The IT services market for New Zealand grew at a conservative level of 1.9% for 2014 (year on year) but IDC is forecasting annual growth rates of 2.6% each year until 2019. This uplift reflects the massive transformation that the market is realising as organisations take to a hybrid style infrastructure model with wider technology adoption across the organisation.

IDC’s market share analysis found that Datacom is now the largest IT services provider (incl. business consultancy services) in the New Zealand market. Its strong representation of IT services across Systems Integration, IS Outsourcing, and Application Management has driven the company’s increased market share, with the major industry penetration in Government, Communications and Media, and Finance sectors.

One of the key drivers of these growth trends is the notable improvement in the number of New Zealand organisations expanding ICT budgets over the past year. In the IDC’s 2015 Asia/Pacific C-Suite Barometer, 19% of companies stated that budgets were increasing this year. In addition only 16% of the New Zealand organisations interviewed stated that lack of ICT budget for the business requirements is a top challenge in leveraging ICT to drive business forward.

“IDC is also seeing the power partnership of the CIO and CMO beginning to form. Marketing understands the value of leveraging information to drive stronger customer engagements however to do this in a way where applications are integrated and information is well governed the value of the CIO is critical” says Adam Dodds, IT Services Research Manager for IDC.

New Zealand end-users have indicated to IDC that the investment focus for the coming 24 months will be targeted across the following areas:

  • Cloud – Datacenter migration,
  • Mobility, including virtual desktop infrastructure (VDI),
  • Unified communication and collaboration, and
  • Data analytics.


The figure below represents the growth of the key macromarkets of the New Zealand IT Services portfolio for

Figure 1

Note: The figure excludes business consulting and business process outsourcing services

Source: IDC, 2015


The above is referenced from the IDC’s New Zealand IT Services 2015–2019 Analysis and Forecast. This document is available at